We are happy to work with you to bring your custom vision to life. Our artisans are committed to service, professionalism and craftsmanship. Special orders are crafted to meet your stated specifications. As such, all sales final, and ineligible for a return, refund or cancellation. We reserve the right to decline a custom request, and make available for sale any custom designs that we have made for customers at any time and at any price. These designs are copyrighted works of KeyCap Kings and/or remain the property of KeyCap Kings, unless otherwise agreed to in writing along with the transfer of copyrights in a written and notarized agreement.